Performance
Tune up slow PCs, startup issues, updates, and storage cleanup.
Detailed In Design remote repair
Pick a person. Approve the repair.
Follow The Tech keeps the CrossLoop idea simple: choose an available repair person, review their country and customer reviews, then decide whether video, chat, or a secure remote code is right for the job.
Matching liveIssue capturedDevice, symptom, urgency
Reviewed shopsRepair servicesTechnician-set pricing
Open now2 min wait
Matching by trust and availabilityIssue captured
01Issue capturedDevice, symptom, urgency
02People matchedSkill, country, reviews
03Choice confirmedVideo, chat, or remote code
04Consent armedAccess stays revocable
ByteBridge RepairMaya Chen
Windows and managed devices
United States4.9 stars186 reviews
Repair choiceVideo available
Sets own pricing. Remote access uses one-time codes and customer approval.
Video availableVideo can be chosen
Open repair peopleReviews, country, pricing choice
Open repair people
Choose by trust, not by a mystery queue.
Each provider can set their own pricing. Customers compare reviews, country of origin, device specialty, wait time, and video availability before connecting.
Help topics
Modern repair categories without the clutter.
The public page stays focused like the original CrossLoop: pick a topic, pick a person, then connect only after consent.
Security
Malware cleanup, browser hijacks, firewall review, and antivirus help.
Phones
Screen, battery, ports, IMEI notes, data transfer, and backup checks.
Internet
Email, browser, Wi-Fi, printer, and account troubleshooting.
Office
Microsoft 365, files, passwords, PDFs, and business productivity fixes.
Apple
macOS, iPhone, iPad, iCloud, battery, screen, and pickup handoff.
Device, symptom, urgency. The customer stays in control before the technician can act.
Skill, country, reviews. The customer stays in control before the technician can act.
Video, chat, or remote code. The customer stays in control before the technician can act.
Access stays revocable. The customer stays in control before the technician can act.
Shop suite
A simple front door with the repair platform behind it.
The first screen stays easy for customers while technicians and shops still get CRM, remote support, inventory, AI-assisted notes, and repair history.
Customer portal
Status, estimates, payments, repair history, consent, files, messages.
Technician cockpit
Remote frames, diagnostics, control queue, notes, and audit trail.
Repair CRM
Customers, devices, tickets, work orders, parts, warranties, invoices.
Marketplace
Provider profiles, availability, reviews, quotes, countries, disputes.
Phone repair
IMEI/serial, screen, battery, ports, photos, pickup signatures.
Computer repair
Windows, macOS, Linux, endpoint agent, unattended policies.
Customers see who they picked, where the technician is based, and what access is being requested.
Each shop or technician owns their pricing, so customers can compare fit before work begins.
Video, screen share, remote control, files, and unattended support stay separate choices.
No public revenue totals here. Customers see reviews, choices, and consent before the repair starts.